What Does a Concierge Service Do?

There are many benefits of a concierge service – we will arrange every aspect of your life that you don’t have the time, inclination or expertise to do yourself so that you can maximise your free time.

We will arrange your holidays, recommend and book restaurants and bars all over the world, source tickets for the theatre, concerts and VIP events, and advise on a range of lifestyle services.

We can also help with your every day tasks and errands to help life run more smoothly (where to find a good gym, sending flowers to a family member or arranging a Christmas party, for example) – we’re a bit like a virtual personal assistant but for your leisure time.

Who Are Concierge Services For?

Concierge services are aimed at people who lead busy lives, who want or need someone to help with running their lives – it’s for people who would rather spend their time actually enjoying life instead of planning to enjoy life.

It’s also for people who want great service, who want to tap in to an insider’s knowledge and for people who want to be able to access exclusive events and services.

The benefits of a concierge service include freeing up your time, offering you convenience, making you ‘in the know’ and giving you great access.

Below we have listed the key benefits of using a concierge service such as Bon Vivant.

A Personal Pro-Active Service Tailored to You

The best concierge services will give you your own personal concierge, so that you deal with the same person at all times, for all requests. Your lifestyle manager will learn your tastes and know exactly what you need, offering a pro-active service, pre-empting what you would like to do.

At Bon Vivant, we like to say that there isn’t always a best place for everyone – but there is always the best place for you.

Your Personal Guidebook and Search Engine

Researching holiday destinations, booking hotels and restaurants or sourcing a unique birthday or anniversary gift can be extremely lengthy and arduous tasks.

Why search blindly on the internet when you can ask for a personal recommendation from an expert with a huge book of contacts?

We’ll recommend someone you can trust, removing the unknown element of encountering untested ground.

Save you Time

Most clients will say that the main benefits of a concierge service is to free up precious time, enabling them to experience the things they love instead of spending time researching, sourcing and booking them.

We offer today’s most priceless commodity – your time.

Access An Expert’s Insider Knowledge and Skills

A good concierge service will always be looking for the best of everything to recommend to their clients, so you will have access to their insider knowledge and expertise.

Want to know the best hotel in Paris? The best new restaurant in New York? The secluded beach resort in the Caribbean? The hidden bar in London? Your concierge will know.

At Bon Vivant, we have a fortnightly luxury lifestyle newsletter and an almost daily travel and lifestyle blog with information on the best new restaurants, hotels and exclusive events, especially for our members.

We also get invited to new openings, launches and exclusive events – one of the many benefits of a concierge service.

The Convenience

Sometimes it’s not about saving time or offering solutions to a problem you can’t solve yourself – it’s about the convenience of having someone on hand, at the end of the phone or email, to help run your life, enabling you to maximise your free time. It can be as simple as that.

Special Privileges and Complimentary Benefits

A true concierge service will strive to negotiate for special privileges and benefits for its members, looking to add value where possible.

Whether it’s an upgrade and additional complimentary benefits at top luxury and boutique hotels, priority reservation and complimentary drinks at the best restaurants, free entry to exclusive clubs, or discounts at a host of other lifestyle services.

One of the benefits of a concierge service is that we can add value, make you a VIP and save you money.

Your Own Personal Travel Expert

Through our Virtuoso affiliation, we can make you a VIP every single time you travel.

Your travel concierge will find out what kind of holiday you prefer, what style or design of hotel, what level of activity you prefer and much more to tailor the perfect holiday for you.

Online travel resources can sometimes be a great source of knowledge, but how do you know if that recommendation can be trusted or if it’s right for you? Online review sites and guides are often skewed to the middle and lower market and can show a distorted view of the luxury market.

Your personal concierge will become your own personal guidebook, making sure you get the best out of every trip.

Your Home Help

A concierge can source any home service to improve the quality of your life. Want to hire a cleaner? Find a reputable decorator? Find a nanny? Your concierge will have the contacts to help.

Grant you Exclusive Access

We are able to obtain tickets, including VIP and hospitality tickets, to a wide variety of exclusive and sold out events, including music concerts, theatre and opera performances, sports games, premières, charity balls and events in the world of film, fashion and TV.

For music fans, we have access to VIP seats and boxes at all major concert venues, so you never have to miss your favourite artist.

Conclusion

A concierge service is not for everyone – some people will always choose to do things themselves, others will enjoy spending hours on research and some will feel they just don’t need external help.

But for those in the know, there are countless benefits of a concierge service  who can help client with every travel, lifestyle and leisure need that they don’t have the time, expertise or inclination to do themselves.

For further information about Bon Vivant and the bespoke services that we offer, please visit our website, email Emyr directly or call on 020 3141 3000.

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