At Bon Vivant, we pride ourselves on offering an intelligent, efficient and dynamic concierge service, where personal service is very much at our core. Our members agree with us too. Here is a sample of the feedback we have received from our members and the press.

The People To Know

If Emyr Thomas at Bon Vivant can’t sort out your capital wishlist, it’s possible no one can, providing anything from last-minute tables at the most desirable restaurants to tickets for sold-out shows, along with a plethora of personalised recommendations.
British Airways First Life Magazine

Quick Response Time

I’ve been really impressed with the service from Bon Vivant… I love how quickly they respond to my emails and how they always go that extra step for me.

Excellent Level of Service

I’ve been with Bon Vivant for just over a year now, having moved from another concierge company.  They’re fast to respond, do exactly what you ask of them and more… the service levels are excellent.

Fantastic Benefits

Hi Emyr, a quick thank you note for arranging our hotel booking in Stockholm. We were upgraded to a wonderful suite and my parents stayed in an interconnected room, which was perfect… and breakfast was a proper brunch, one of the best (if not the best) breakfast we’ve ever had.


I can highly recommend Bon Vivant as a great concierge in London.  The service they provide is exceptional, always responding promptly and going above and beyond what I ask them to do.  They have made my life much easier… highly recommended!

Personal Concierge Service

I love having my own personal concierge who I can contact directly with any query – it’s like having my own personal assistant ready to respond to anything and everything.


78 York Street, London, W1H 1DP


+44 (0) 203 141 3000