Accor Hera (Formerly STEP)

Exclusive Benefits

Booking an Accor Hera rate you will receive the following benefits:

  • Room upgrade at check-in, subject to availability (a few hotels offer upgrade guaranteed at time of booking)
  • Free night offers
  • Complimentary daily breakfast for two
  • $100 hotel credit to be spent during your stay
  • Early check-in and late check-out (subject to availability)
  • VIP welcome
  • Complimentary Wi-Fi

Accor has its own luxury hotel programme offering VIP benefits called Accor Hera, which can only be accessed by select luxury travel agencies like us. The scheme used to be called STEP.

Accor Hera benefits can be booked at ALL hotels in the following brands: Fairmont, Raffles, Sofitel Legend, Banyan Tree, Faena.

Plus many hotels under these brands: SLS, Sofitel, Delano, 21C, Rixos, MGallery, Pullman, Swissotel, SO/.

You can view the current list of participating hotels 2024 (Excel).

For most participating hotels there is no minimum stay requirement but a few of the cheaper hotels have a two night minimum.

Accor rates are usually the same as the Best Flexible Rate shown online, although there are discounted rates available as well, and there are special Hera 3rd and 4th night free offers exclusively for Hera travel agents.

You will earn Accor Live Limitless points and elite night credits on top and you pay on departure.

Pictured above is the bar at Raffles Singapore where you can enjoy a Singapore Sling cocktail.

Contact us below to book an Accor Hera rate.

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Read about our other preferred partner schemes including Hyatt PrivéHilton For Luxury, Four Seasons Preferred Partner, Mandarin Oriental Fan Club, Shangri-La Luxury Circle. View the complete list of preferred partner schemes we’re a part of.